Return Policy

REFUND / RETURN

We have a 30-day, no questions asked, return policy. This means you have 30 days after receiving your item to request a refund. To start a return, you can contact us at support@realskincare.com. Please include your order number for faster processing. The return process may take up to three days. You can always contact us for any return questions at support@realskincare.com.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

REFUND APPROVED

We will notify you once we've approved your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@realskincare.com.